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wes_gripit

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380

October 9th, 2019 13:00

T710 RAM Upgrade Issues

Hello All,

We have purchased new RAM for a Dell T710 server. It seems that when booting up that the server disables port A5. But its our understanding that this configuration should because it matches on both CPUs. Is there a reason it might not work? Is there another configuration we should try? There was one point I rebooted the server and it saw the 160GB. But now, all I can see is 144GB every time. If its a slot issue, is there another config that would work, so I could move the stick in A5 to a different port?

Thanks!

  Status Connector Name Type Size  
  Instructions: Click the connector name of Memory Array 1 to view its memory device details.  
    DIMM_A1 DDR3 - Synchronous Registered (Buffered) 16384 MB  
    DIMM_A2 DDR3 - Synchronous Registered (Buffered) 16384 MB  
    DIMM_A3 DDR3 - Synchronous Registered (Buffered) 16384 MB  
    DIMM_A4 DDR3 - Synchronous Registered (Buffered) 16384 MB  
    DIMM_A5 DDR3 - Synchronous Registered (Buffered) 16384 MB  
    DIMM_A6 [Not Occupied]    
    DIMM_A7 [Not Occupied]    
    DIMM_A8 [Not Occupied]    
    DIMM_A9 [Not Occupied]    
    DIMM_B1 DDR3 - Synchronous Registered (Buffered) 16384 MB  
    DIMM_B2 DDR3 - Synchronous Registered (Buffered) 16384 MB  
    DIMM_B3 DDR3 - Synchronous Registered (Buffered) 16384 MB  
    DIMM_B4 DDR3 - Synchronous Registered (Buffered) 16384 MB  
    DIMM_B5 DDR3 - Synchronous Registered (Buffered) 16384 MB  
    DIMM_B6 [Not Occupied]    
    DIMM_B7 [Not Occupied]    
    DIMM_B8 [Not Occupied]    
    DIMM_B9 [Not Occupied]  

Daniel My

12 Elder

 • 

6.2K Posts

October 9th, 2019 14:00

Hello

I would suspect a slot or module issue. I would swap the module to see if the issue followed the module or stayed with the slot.

Your current population would be the best population. I think the T710 has the flexible memory feature that allows unsupported memory configurations to function. If slot A5 is bad you could try putting the modules in slot 6 instead of 5(1,2,3,4,6). There should be a memory population guidelines section in the manual. The guidelines should only cover supported configurations. If the system supports flexible memory then you will be able to populate outside of the guidelines. There will likely be decreased performance in unsupported configurations.

http://www.dell.com/support/

Thanks

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