Upgrade Basic IDRAC8 to IDRAC9 License invalid

Question

Hi,

I have a Dell T-430. I am trying to upgrade IDRAC8 to IDRAC9. I am getting the error "LIC012: The license file does not exist. Re-import the license."

Where can I get his license file? When I go to License, I have a green check box.

Daku7 · Answer

I am trying to upgrade iDRAC with Lifecycle Controller, 2.05.05.05 to IDRAC with Lifecycle Controller V., 2.70.70.70

DELL-Stefan R · Answer

Hi Daku7,   it is not possible to 'upgrade' an iDRAC from one version to another so from 8 to 9 is not possible. The only options to 'upgrade' are from an iDRACx Basic to Express to Enterprise where the x stands for the version of the iDRAC 8 or 9. The license was purchased together with the system.    To update the firmware of an iDRAC8 to 2.70.70.70 use this download link: https://dell.to/2XELL7I   To update the firmware of an iDRAC9 to 4.10.10.10 use this link:https://dell.to/3epI5xa   Regards,Stefan

Daku7 · Answer

Thanks for the info

I am trying to upgrade iDRAC8 with Lifecycle Controller, 2.05.05.05 to IDRAC8 with Lifecycle Controller V., 2.70.70.70

I am getting the error "LIC012: The license file does not exist. Re-import the license."

Where can I get his license file? When I go to License, I have a green checkbox.

DELL-Chris H · Answer

Did you happen to backup the previous license before attempting to upgrade the iDracs previously? Also, do you know what license should be present?

Lastly, if you haven't had a license, you can find the trial versions here.

Daku7 · Answer

No, I did not do a backup for the previous license. I have the Basic License. I do not want to get the trial version as it will expire.   How do I get the Basic License file?

DELL-Josh Cr · Answer

You should be able to get the license here, https://dell.to/2XWgtJN

DELL-Josh Cr · Answer

It would have been sent with the original server order. If you don’t have that can you private message me the service tag?

Daku7 · Answer

It's asking to me to enter a Product registration codes.  How do I get this code?

Daku7 · Answer

I sent you a private message

Daku7 · Answer

I have IDRAC Basic.  I sent you a private message with the original Invoice, showing what I bought IDRAC Basic.

DELL-Shine K · Answer

Can you let me know how you are updating iDRAC firmware? Are you using Update Package (iDRAC-with-Lifecycle-Controller_Firmware_DNH17_WN32_2.70.70.70_A00.EXE) if yes can you download "iDRAC_2.70.70.70_A00.exe" from below link and try. Once you downloaded you can extract firmimg.d7 file from this (iDRAC_2.70.70.70_A00.exe is self extraction exe having firmimg.d7). Once you extracted, you can use firmimg.d7 file to update iDRAC FW to 2.70.70.70

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=dnh17&oscode=w12r2&productcode=poweredge-r430

Daku7 · Answer

Thanks, this works.

Daku7 · Answer

So after upgrading iDRAC with Lifecycle Controller, 2.05.05.05 to IDRAC with Lifecycle Controller V., 2.70.70.70 the FAN is running very high or fast.  I have the onboard video disabled and have an AMD W7000 GPU in the PCI slot.  The GPU is tested as per https://www.dell.com/community/PowerEdge-Hardware-General/RE-Poweredge-T430-GPGPU-Support/td-p/6117308

Daku7 · Answer

The FAN is running very high or fast. Please let me know how to fix this?

DELL-Stefan R · Answer

Hi Daku7,

our engineering is aware of this behavior and is working on the next release 2.75.75.75 - this will fix it.
For now, we do not have any ETA when it will be released.

You might downgrade to 2.63.60.61 (https://dell.to/2XrDDZs) as this was the last version before 2.70.70.70 was released.

PowerEdge Hardware General

Upgrade Basic IDRAC8 to IDRAC9 License invalid

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