Hi,

Windows 2016 is not validated for the T310 and you can get unexpected results. Please see the following document for the platforms and the OS that is supported.

http://www.dell.com/support/contents/article/product-support/self-support-knowledgebase/enterprise-resource-center/server-operating-system-support

Please send a private message with your service tag to ensure we have all appropriate information on your system.

Thank you,

---

@Dell-JimmyPwrote:

Hi,

Windows 2016 is not validated for the T310 and you can get unexpected results. Please see the following document for the platforms and the OS that is supported.

http://www.dell.com/support/contents/article/product-support/self-support-knowledgebase/enterprise-resource-center/server-operating-system-support

Please send a private message with your service tag to ensure we have all appropriate information on your system.

Thank you,

---

I meant dell T330 sorry I made a mistake when typing the model!!

Thank you for the clarification.

If you have not already done so, update all the drivers/firmware on the server using the Lifecycle Controller.

Are you getting any BSOD errors?

Check this link out for a possible solution.

PowerEdge T30, T130, R230, R330 and T330 may experience unpredictable behavior with Intel® Hyper-Threading enabled

---

@Dell-JimmyPwrote:

Thank you for the clarification.

If you have not already done so, update all the drivers/firmware on the server using the Lifecycle Controller.

Are you getting any BSOD errors?

Check this link out for a possible solution.

PowerEdge T30, T130, R230, R330 and T330 may experience unpredictable behavior with Intel® Hyper-Threading enabled

---

i have tried using the life cycle controller but it wont boot on usb , i have download the dell smart iso from there https://dell.app.box.com/v/BootableT330, tried to boot it off the life cycle no luck .

the link you provided also does not work or exist!!

i have run dell diagnostic tool  please see the attached error:

Please send a private message with your email address and I will get the information to you.

Thank you,

---

@Dell-JimmyPwrote:

Please send a private message with your email address and I will get the information to you.

Thank you,

---

message sent please check you inbox, thanks

how much load are you putting on the server?

you could try putting the power options to OS controlled rather then the system see if that helps at all.

Hi Paul,

Thanks for the email. I sent the article to you. If you have problems receiving it, let me know. Since you have updated the BIOS, we may be past that point.

Please email the screen shots that you have. I am having problems opening them. 

Private message the service tag.

Thank you,

---

@Dell-JimmyPwrote:

Hi Paul,

Thanks for the email. I sent the article to you. If you have problems receiving it, let me know. Since you have updated the BIOS, we may be past that point.

Please email the screen shots that you have. I am having problems opening them. 

Private message the service tag.

Thank you,

---

service tag : i have updated all the drivers via the life cycle controller direct from Dell FTP

please see the screenshot error i get when trying to reinstall OS and also diagnostic report error receive when diagnostic test run:

this is driving me nuts and i am having a lot of down time due to this problem , let me know soon as please thanks

Hi,

Thank you for the email.

To see if we can rule out any hardware, please take the system to minimum to POST and see we can get past where you are seeing the problem. If you can get past, swap the processors and see if you can still POST. Make sure there the cables are disconnected and there aren't any DVDs or SD cards inserted.

System board
CPU with heat sink
Single DIMM configuration with DIMM in socket A1
Control panel with cable (to power system on)
Power supply unit and Power Distribution Board (PDB)/Power Interposer Board (PIB)

Thanks,