error on R320

Question

after i change rdimm 4gb to udimm 8gb i can't boot. I tried to restore it to rdimm 4gb but the problem is the same.

DELL-Stefan R · Answer

Hey there,

unfortunately, the picture does not show correctly. Could you please describe the shown error messages a bit more or try to upload the picture again.

Hard to give any hints if I'm unsure what is going on.

Waiting for your reply.

Best regards,
Stefan

DELL-Young E · Answer

Hi, would this help for now? https://dell.to/31TRxoN

Charles SBS · Answer

my error is VLT0204 the System Board fail-safe voltage is outside of range.
psu is single non redundant.

i already do:
1- switch OFF the server
2- remove both power supply cables
3- press and hold the power button for 30 seconds
4- connect back the power cables and then power ON the server
but after init idrac done, an the server turning off again

i see solotion from this link:
https://www.dell.com/support/article/en-id/qna42558/dell-poweredge-vlt0204-system-board-psx-pg-fail-voltage-is-outside-of-range?lang=en

DiegoLopez · Answer

Hello @Charles SBS,

During the intervention, did you follow the Safety Precautions to prevent static damage? Were you using a wired (not wireless) ESD wrist strap that is properly grounded?

Page 34 of hardware manual.

Regards.

Charles SBS · Answer

Does my unit suffer static damage? with ur experience, i just change psu, will it operate again or still have another problem?

DELL-Joey C · Answer

Hi,

We may not be sure it's a bad PSU or a mainboard. Based on your description of the status when powering up, it might be the mainboard. Have you tried installing the old memory back? I tried checking the server's technical specification, it seems that the server only supports up to 4GB UDIMM only. https://dell.to/2TyJFVn

Let us know if the old memory works.

Charles SBS · Answer

I already try to use old DDR3 RDIMM 4gb, but still power off after identified idrac done. So it's mean can one of mainboard or psu, is broken right? Is this mainboard don't have fuse or some feature like a car ECU, so will prevent from static damage?

DELL-Young E · Answer

Hi We could approach this from many angles. And one is it could be the CPU. Yours is a single CPU model so we could try swapping CPUs. Please let us know if you have any questions and have a good week ahead!

PowerEdge Hardware General

error on R320

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