iDRAC license lost

Hello hemmi275,

Young is off shift and I cannot access another person's DM.

Could you DM me this information for the iDRAC license:

Service Tag, Company Name, Contact Name,  E-mail address

Hi @hemmi275,

Have you tried checking the Dell Digital Locker (DDL) https://dell.to/3al8cJa for the license file for the iDRAC?

Meanwhile, the requested DM for info is missing the company name, contact name and email address. 

Hi Mike,
Joey is off shift Could you DM me the same information for the iDRAC license? I'll check and try to help with it.

Regards,

Hi Joey,

I bought the r720 on ebay and have requested the transfer of the ownership. I'm a private owner of the r720 so there is no company name. Will send another DM to you containing my email address and name.

Thanks

Mike

Hello,

I have also lost the license on one of our iDRAC's on an R720 because of a motherboard failure and subsequent replacement. I have checked the digital locker and it doesn't have any of our iDRAC licenses. I can provide a lot of information on the purchase to provide proof of ownership. I am running a temp license right now but need to get it back to the perpetual license.

Thank You,
John Morrison

Jluvs2dive2,

Would you please Private Message me the svc tag for the server, the company name and number, as well as your contact details. I can look to see if the license is available to be resent. 

John,

I got the PM and company details from you and  have resent the license to the email you specified.

Let me know if you get it.

Thank you so much Chris! I received your email.

Thank you Chris, PM sent.

John

Dear Dell-Team,

I got a handful Dell servers from a customer. They are a bit older, but still working great. Unfortunately one had an iDRAC error and I relaunched it with the firmimg file and a SD-card. Gladly it works again, but the iDRAC license is missing now. Is there a possibility to get it again for the PE R720?

Thanks a lot
Christoph 

Hi,

yes, this should be possible if the Service TAG and the license are connected.

Regards Martin

Dear Martin,

thank you for your reply.
Is there an opportunity to get the iDRAC license back with the Service TAG?

Christoph

ChrstophW, We can check for you. Would you private message the svc tag for the server, as well as the company name and your contact details. I can then verify if the license is present and available to be resent. 

Thanks.

MiltonBatista,

Would you private message me the svc tag for the server, the company name, as well as the company/customer number, and if the license is avaialble I should be able to resend it. 

Let me know.