Sorry, the hold-the-button trick did not work, the screen went blank but nothing happened afterwards. However resetting the PWRD_EN jumper on the system board did the trick.
Update: The R320 server manual refers to two system board jumpers, PWRD_EN and NVRAM_CLR which may or may not be helpful. The problem is that the manual is not entirely clear what exactly is it that these jumpers do.
Resetting PWRD_EN and power cycling the server is supposed to disable/erase "system and/or setup password". But these are just the BIOS password, right?
Confusingly, the manual states that when you reset PWRD_EN, "iDRAC local access is unlocked at the next AC power cycle." But what do they mean by "iDRAC local access"? So does PWRD_EN reset iDRAC root to calvin, as well?
What about NVRAM_CLR, then? Does it reset iDRAC configuration settings, as well, or is it limited to BIOS settings? If iDRAC settings are incluced, then we could use NVRAM_CLR to re-enable local console, which would be most useful?
The reason I am asking instead of just trying it out by myself is that the server is not in our premises but at our hosting provider's. They will follow our instructions if we can offer any, but I would not want to have them experimenting on the server as long as we do not fully understand what it is that we are doing.
Have your onsite personnel go to the server, and hold the I button in till the screen goes blank. Have them follow the onscreen instructions when it comes back up by hitting the next, next, next buttons till its finished. This should reset the server and iDRAC; it should retain the IP address but all other settings will need to be reset.
vpyyluom
3 Posts
0
March 17th, 2014 04:00
Sorry, the hold-the-button trick did not work, the screen went blank but nothing happened afterwards. However resetting the PWRD_EN jumper on the system board did the trick.
vpyyluom
3 Posts
0
March 14th, 2014 04:00
Update: The R320 server manual refers to two system board jumpers, PWRD_EN and NVRAM_CLR which may or may not be helpful. The problem is that the manual is not entirely clear what exactly is it that these jumpers do.
Resetting PWRD_EN and power cycling the server is supposed to disable/erase "system and/or setup password". But these are just the BIOS password, right?
Confusingly, the manual states that when you reset PWRD_EN, "iDRAC local access is unlocked at the next AC power cycle." But what do they mean by "iDRAC local access"? So does PWRD_EN reset iDRAC root to calvin, as well?
What about NVRAM_CLR, then? Does it reset iDRAC configuration settings, as well, or is it limited to BIOS settings? If iDRAC settings are incluced, then we could use NVRAM_CLR to re-enable local console, which would be most useful?
The reason I am asking instead of just trying it out by myself is that the server is not in our premises but at our hosting provider's. They will follow our instructions if we can offer any, but I would not want to have them experimenting on the server as long as we do not fully understand what it is that we are doing.
DELL-Geoff P
990 Posts
0
March 14th, 2014 10:00
VPYYLUOM,
Have your onsite personnel go to the server, and hold the I button in till the screen goes blank. Have them follow the onscreen instructions when it comes back up by hitting the next, next, next buttons till its finished. This should reset the server and iDRAC; it should retain the IP address but all other settings will need to be reset.
Let us know the results,
Inforcase Tech
2 Posts
0
July 10th, 2018 08:00
Please share some pictures or statement to Reset PWRD_EN jumper on Dell R320 server.