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15708
March 28th, 2018 02:00
power edge t430 issue: Driver for Mass storage function
hello, please need help, it's my first experience with dell server. i have power edge t430, i installed windos server 2012R2 and migrate to windows server2016. i downloaded all driver from the dell web site but still have issue with "mass storage function" how i can install it, or juste delete it (i dont need it), but i don't accet it in yellow icone when i open device manager :-( in detail i can have this information : Mass storage Function USB\Class_00&SubClass_00&Prot_00 USB\VID_0624&PID_0251&REV_000
Daniel My
10 Elder
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6.2K Posts
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March 28th, 2018 11:00
Hello
Please send a private message with your service tag to ensure we have all appropriate information on your system.
Thanks
Cyril - DEiiS
3 Posts
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April 5th, 2018 09:00
Hello,
I have the same problem on a DELL PowerEdge T430 server.
After the Windows Server 2016 setup, I did not have any unknown devices.
After the updates of drivers and firmware (PERC, idRac, Nic in particular), I also find 2 unknown devices in the device manager: Mass Storage Function (USB \ VID_0624 & PID_0251 & REV_0000).
Do you have a solution ?
Cyril - DEiiS
3 Posts
0
April 5th, 2018 09:00
Probably after installed iDRAC with Lifecycle Controller Firmware 2.52.52.52.
Other DELL forum link:
https://www.dell.com/community/PowerEdge-HDD-SCSI-RAID/Server-T130-Mass-Storage-Function/m-p/6033769/highlight/false#M48544
Po3Dno
1 Message
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April 6th, 2018 01:00
Same issue for two R730XD
speedstep
9 Legend
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47K Posts
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April 6th, 2018 09:00
http://www.dell.com/downloads/global/power/ps4q05-20050182-Avocent.pdf
http://www.avocent.com/Products/Category/KVM_Appliances/IP_Appliances/HMX_Digital_KVM_over_IP.aspx?Preview=true
Main -> USB Devices -> Device UD:0624 Avocent Corp
0248 Virtual Hub
0249 Virtual Keyboard/Mouse
0251 Virtual Mass Storage
0294 Dell 03R874 KVM dongle
Using DRAC/MC Virtual Media
A key feature provided by the Avocent Digital Access KVM module is virtual media, which all ows administrators to remotely connect a mass storage device to a server and use the device as if it were present on the server. Like the remote console, virtual media uses hardware to emulate USB devices with native USB mass storage drivers, helping ensure no other drivers are necessary. Virtual media is accessed via the DRAC/MC interface.
ex1
6 Posts
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April 10th, 2018 07:00
This issue comes with idrac version 2.52.52.52. Dell Support told me that it will be fixed with the next release. No performance or stability problems.
dcol
1 Rookie
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20 Posts
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May 10th, 2018 07:00
Still no fix in May