server shows error

Question

What does it mean on PE4600 shows the error " E13F5 PCI SYSTEM". The indicator always shows orange from solid blue. Also it is blinking on the back panel system status indicator. Pls advice

s/n : 102KF0J

sajeev s

DELL-Mark A · Answer

Hi,This is the system documentation: <ADMIN NOTE: Broken link has been removed from this post by Dell>This link in particular explains the LCD codes: E13F5 PCI SYSTEMCause:Faulty or improperly installed expansion card or system board.Resolution:Ensure that the expansion cards are properly installed. Reseat the card or try a different PCI slot. Try the expansion card in a different system.If the problem persists, replace the expansion card(s). If the problem still persists, replace the system board. Thanks for using the Dell | Talk ForumsHours 01:00 PM until 11:00 PM CST, Monday-ThursdayDell PowerEdge Server E-support and Services____Please include a Service Tag Number in _________all posts for the most accurate response.____

sajeevs · Answer

Hi,

Thanks for the replay . Pls note that now the server and the pci card is working fine without any issue when the error message is their . Then How come the card or the board problem according to the error message . Pls advice

Sajeev S

DELL-Mark A · Answer

Hi,

The PCI card is most likely just slightly outside of specification. Not enough to cause a complete failure, but just enough to trigger the alert.

Thanks for using the Dell | Talk Forums

Hours 01:00 PM until 11:00 PM CST, Monday-Thursday
Dell PowerEdge Server E-support and Services
____Please include a Service Tag Number in _____
____all posts for the most accurate response.____

sajeevs · Answer

Hi, I did to switch off the server. Then put in on again . Now it is solid blue. I am woundering if I restart it will come orange or not. But what you mean it is outside of specification. sajeev

DELL-Mark A · Answer

I mean the PCI card had a voltage or issued a signal that the sensors did not expect. The sensor then triggers the LED to change color.

Sometimes rebooting the server is all that is necessary to resolve the issue. Other times reseating the PCI card will correct the issue. If necessary we will replace the (Dell) parts under your warranty contract.

Thanks for using the Dell | Talk Forums

Hours 01:00 PM until 11:00 PM CST, Monday-Thursday
Dell PowerEdge Server E-support and Services
____Please include a Service Tag Number in _____
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mnorton2000 · Answer

I am also having the same problem however I also get the error e13f4 which also seems to be related if i remove the power from the machine and start it up again I get no errors however when I do a reboot I get the errors coming up. We have already had the entire system replaced once because of these errors any ideas on how to resolve this issue

E13F4 - PCI PARITY
E13F5 - PCI SYSTEM

Thanks

Mike Norton

DELL-Mark A · Answer

Hi,

The latest System BIOS and ESM Firmware should resolve the issue.

System BIOS, PowerEdge 4600, A08
Filename: PE4600-BIOSA08.exe [617 KB]
Release date: 1/15/2003
<ADMIN NOTE: Broken link has been removed from this post by Dell>

Dell ESM Firmware, PowerEdge 4600, A21
Filename: PE4600-ESMA21.exe [225 KB]
Release date: 1/20/2003

If you are running Redhat Linux 7.x, this driver will also help:

Adaptec 2940/78xx Integrated SCSI Adapter, Driver, Linux, PowerEdge 4600, v.6.2.8, A01
Filename: aic7xxx-6.2.8-RH72.tar.gz [244 KB]

Dario Palmisano · Answer

Hello,

we have exactly the same problem.

On our system (a PowerEdge 4600 with an Adaptec 39160 SCSI adapter used to connect an external PV120T, system bios rev A09 and o.s. RedHat 7.3 with already applied the driver aic7xxx-6.2.8 for RH 7.3).

When we reboot the system we get:

E13F4 - PCI PARITY
E13F5 - PCI SYSTEM

and the system LED blinking orange.

If we shut the system down removing completely the power it (generally) comes up with system LED blue.

We have already had the Adaptec 39160 SCSI adapter substituted but without any change in the behaviour.

I would like to ask if, beyound the substitution of the mother board, the problem could be caused by one of the memory modules (4 * 1Gbyte modules).

Thanks

Dario Palmisano

osde_info · Answer

The DELL downloads have been moved to ftp://ftp.us.dell.com/scsi-non-raid/

We already have flashed to

BIOS A13
ESM 1.77
PBF 1.01
RAID 2.8
SCSI AIC7890 2.57.04

and still get orange light

We are running VMware ESX / Red Hat 7.2 (2.4.9) so the aic7xxx 6.2.8 for kernel 2.4.7 can't be installed

Message Edited by osde_info on 06-14-2005 08:35 AM

osde_info · Answer

Interesting to hear your feedback. We're currently disabling the on-board SCSI, installing VMware ESX then re-enabling the on-board SCSI

RIDOCMIS · Answer

Clive,   Same exact setup and error message.   We were able to resolve this by disabling the primary embedded SCSI (7899).  Fortunately for us, we have no plans to use it.   Good luck!   Don

RIDOCMIS · Answer

I would appreciate it if you could let me know if you're successful.   Thanks.   dw

osde_info · Answer

I should have said we have an internal tape drive that is connected to the on-board scsi that we are using to do tar backups of our vmdks.

osde_info · Answer

Yes - The orange light stays off !

RIDOCMIS · Answer

Just out of curiosity, Are you currently using either of the embedded SCSI controllers? In other words, is there a reason why you have to keep the onboard stuff enabled in BIOS while running vmware?

dw

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