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September 24th, 2014 08:00

MD3200 raid controllers offline

So I have just started working for this company and have inherited a dell md3200 that appears to have both raid controller modules offline according to PowerVault Modular Disk Storage Manager. Randomly the unit is still working - if backing up information at a poor rate. I can also see on the back of slot 1 that its ethernet cable has blinking lights and no alarms on it. Slot 0 is lit up nearly all red.  Any suggestions on where I begin to troubleshoot this? I have no experience with these units and even directions to particular pages within the admin guide would be appreciated.

Thanks,

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166 Posts

September 25th, 2014 01:00

Hi markeriv

First of all, here is the guide for MD3200:

ftp.dell.com/.../powervault-md3200_Owner%27s%20Manual_en-us.pdf

For other manuals, please refer here:

www.dell.com/.../manuals

Do collect the support information from MDSM and email it to me. I'll check it out for you.

In the meantime, make sure you have all the data backed-up before we start to do anything.

Thanks.

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