No SNMP from MD3000i

Hi Dell Gurus!

 

I am trying to configure ITA to get information from our new MD3000i. (My first MD system)

 

The mgmt ports on the MD3000i are 192.168.128.101 and 192.168.128.102. 

The ITA server is 192.168.128.246. 

Both using 255.255.255.0 as their subnet.  

 

IT Assistant (ITA) and MD Storage Manager is installed on the same machine.  I have enabled SNMP (community="public") on the MD3000i using the MD Storage Manager app.  Everything seems okay.

 

I have added the MD3000i ip address in the ITA app, in the "Include" range, and started a discovery and inventory.  After discovery, the MD3000i is only listed as a "Unknown" device.  I can see log events from the MD3000i, but that is it.

 

When I run the ITA Troubleshooting Tool and perform the SNMP connectivity test, it returns: "SNMP read request has failed Get Community names public".  (Same response for Set Community names...)  I even tried using GetIF (a simple SNMP walker) and got no SNMP response from the MD3000i.  No firewalls in-between the md3000i and the ITA server.

I ran a packet sniffer and saw the SNMP Get from the ITA server to the MD3000i, and a strange ICMP reply packet from MD3000i to the ITA server, stating that "Destination unreachable" and an error in the checksum of the packet.

 

I must be missing something simple.  Any ideas would be GREATLY appreciated!!

 

Please help!

 

-Reggie