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September 14th, 2011 23:00

Please help: MD3000i controller 0 management port was not working!

I'm having a  hard time configuring MD3000i, I would like to reset  it to default factory settings since the password was lost from previous administrator. I've tried the instruction on

http://lists.us.dell.com/pipermail/linux-poweredge/2009-January/038389.html

After performing the instructions, the controller 0 management port was not working anymore,  the Controller Fault LED was amber. However the Controller 1 with 192.168.128.102 ip address is working fine. (can ping on host, and detected with MD3000i Configuration Utility).

Display Exception Message:

============== EXCEPTION LOG =================
Serial number:     9CC00C6
Entry count:       3
Wrap-arounds:      0
First entry time:
Current date/time: SEP-15-2011 04:17:49 AM

---- Log Entry #0 JAN-25-2010 10:38:34 PM ----

WARNING: Reset by alternate controller

---- Log Entry #1 JAN-25-2010 10:45:20 PM ----

WARNING: Reset by alternate controller

---- Log Entry #2 AUG-18-2010 03:11:01 AM ----

WARNING: Reset by alternate controller


    Press to continue   External NMI: Alternate Abort In
External NMI: Alternate Abort In (I can't even proceed on after getting External NMI: Alternate Abort In

Any solutions?


9.3K Posts

September 15th, 2011 07:00

Did you try the steps in the pdf that's listed in the online documentation section for the MD3000i?

<ADMIN NOTE: Broken link has been removed from this post by Dell>

2 Posts

September 15th, 2011 19:00

yes, but i can't find any solutions for my problem. :/ is any other way to reset it by one controller to factory default settings?

9.3K Posts

September 16th, 2011 14:00

I would open a case with Dell Powervault support for this.

There is no way that I know of to reset just 1 controller. The serial option allows you to view or set the management IP, or reset the password, but I don't know if there's a way to reset (the settings) on a controller via serial.

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