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27.6K Posts

October 2nd, 2020 02:00

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.

3 Posts

March 19th, 2022 09:00

Having the same problem on Ubuntu 20.04 LTS. Very annoying cause of the continuous freeze. Trying to update the drivers but not sure it will fix the issue. Any help would be appreciated. Thank you in advance. Simone

9 Legend

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47K Posts

March 19th, 2022 10:00

@jindo 

@Simonez 

There is ZERO free support for ANY linux on a dell unless it came with the system shipped from dell.  There is paid support from canonical and Dell.

https://ubuntu.com/certified/201804-26212

Linux OS Support Matrix

Dell has extensive Linux expertise through our dedicated Linux engineering and technical support teams.  The following Linux distributions are supported through collaborative support agreements between Dell and our respective Linux partners.  Additional Linux information is found on our Dell Linux pages Operating Systems and on our Dell Linux solutions page Asset Resale


Partner Hardware Compatibility Lists

Many 3rd party vendors publish hardware compatibility lists to document the HW platforms that their products are certified for.  Links to those HCL lists are provided below for reference.  For those distributions that are not covered by ProSupport, vendor support agreements and subscriptions are available through our Software and Peripherals organization (except for Asianux).

  • Please click Red Hat to view Red Hat’s Hardware Compatibility List for Dell EMC PowerEdge servers.
  • Please click SUSE YES Certified to view SUSE’s Hardware Compatibility List for Dell EMC PowerEdge servers.
  • Please click Hardware Certification to view Oracle's Hardware Compatibility List for Dell EMC PowerEdge servers.
  • Please click AXCC to view Asianux's Hardware Compatibility List for Dell EMC PowerEdge servers.
  • Please click Ubuntu to view Ubuntu Hardware Compatibility List for Dell EMC PowerEdge servers.
 

 

Note:  We acknowledge the wide use of CentOS on Dell systems and understand that it's a community developed derivative of the Dell-supported Red Hat Enterprise Linux.  Support for this OS is available directly from the CentOS community at their website here.

9 Legend

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47K Posts

March 20th, 2022 23:00

@jindo 

@Simonez 

@DELL-Cares 

Certified so you would have to pay for support.

https://ubuntu.com/certified/201910-27395

 

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