According to the service manual releasing the lever should do it. It may be that the caddy is jammed or caught internally and may require some disassembly to free it. Force is the last thing you want to do.
Just curious, after you inserted the HDD into the caddy did it slide easily into the system? I am thinking that the HDD may not be fully seated in the caddy causing the caddy to bind in the system.
JOcean
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12.6K Posts
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June 15th, 2019 08:00
According to the service manual releasing the lever should do it. It may be that the caddy is jammed or caught internally and may require some disassembly to free it. Force is the last thing you want to do.
https://www.dell.com/support/manuals/us/en/04/precision-5820-workstation/precision_5820_om_pub/removing-the-hdd-carrier?guid=guid-14bb47c4-3a38-4dc5-8eca-c02f98685d00&lang=en-us
EDIT:
Just curious, after you inserted the HDD into the caddy did it slide easily into the system? I am thinking that the HDD may not be fully seated in the caddy causing the caddy to bind in the system.
davbro63
5 Posts
1
June 15th, 2019 10:00