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October 3rd, 2018 08:00
T3600 -c600 embedded controller - raid - drive compatibility
We have several Dell T3600 we are attempting to upgrade - all have the most recent bios, A17 (2 months old) we bought a case of Seagate ST3000DM001 drives (FW:cc46 - most recent). once the Seagate drives were installed the post time increased significantly ... over eight minutes to the boot menu, F12. the SCU utility no longer is functional with clean drives (though we did discover we can force its functionality by pre-partitioning the drive [gpt]) ... selecting a configuration results in five minute delay, after which the original screen is re-displayed ... the configuration selected is NOT reflected (nor any error). attempting to continue to OS setup (Windows 7) is extremely latent. attempting to partition and format the drives is randomly successful, but often freezes the machine. a freeze will generally result in the drive being reported as having failed. the drive randomly might be recoverable (though we have now returned 4 drives for warranty replacement). the systems are perfectly functional with their original drive installed ... the new Seagate drives seem to work fine when placed in non-Dell workstations (e.g. HP desktop, Acer desktop, etc.) Though the obvious answer is these two devices are not compatible ... Dell T3600 workstations WITH Seagate ST3000DM001 SATA hard drives, we prefer to avoid the expense of further experimentation. Please provide us with a compatibility list of pre-tested currently available drives (>3tb) ... or a solution by which these Seagate will function (e.g. bios update) Thank you for your time! -DJ


Tesla1856
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October 3rd, 2018 10:00
1. You know, these are entry-level drives. I would not be using them as RAID pairs or really even on mission-critical systems.
2. Taking 8 minutes to even post sounds like a hardware problem or a major RAID config issue.
3. The failure rate of these "case of bare HDD" is usually high.
4. Interesting, but you said the HDD were definitely failing. If would be very rare to see a (Dell or any other) computer that "kill drives".
While not a direct solution to your problem, I suggest you install SSDs as bootable C: . If you need more space, install a spinning-HDD as D: . No RAIDs on most desktops now-days.