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January 13th, 2019 01:00

T5500 Memory Configuration

Hello,

I have a Precision T5500 Workstation with 1 CPU (an E5504 quad core).  The working RAM is a chip of Samsung M39185673EH1-CF8 2GB 2Rx8 PC3-8500 ECC Unbuffered Server RAM.  I purchased four Hynix HMT31GR7BFR4A 8GB 2Rx4 PC3-10600 ECC Server RAM.  When powering on the system, the motherboard will absolutely not accept any configuration of the Hynix RAM (it beeps at me).  According to page 2 of the manual for this motherboard, I have a supported memory module.  I've tried inserting one, two, three, and four, and in accordance with the manual for 24 GB (3x 8GB chips).  Still no luck.  I am not mixing the RAM brands or speeds or types - they are identical.  It's not bad RAM, because I purchased them new and none of the chips will take.  Oh, and I reset the BIOS, too.  The original Samsung RAM does not cause a beep and it works perfectly.

 

Am I missing something here?

 

Thank you,

Brady

9 Technologist

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January 13th, 2019 16:00

Indeed, it looks like the memory you purchased should work.  You're on the right track with matching the chips.  However, there's a couple of other things to know.  A post* I recently answered applies here too.  Unfortunately, it is the memory.

*T3500 Memory

For easy reference:  Precision T5500 Spec Sheet.pdf

January 13th, 2019 19:00

Thanks.  I'm thinking I will just sell the RAM I bought and buy the exact model of RAM Dell support recommends.

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January 13th, 2019 20:00

You're welcome.  Tip:  Always make sure RAM and any other components come with a return policy.

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