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July 26th, 2021 01:00

Cannot connect my MacBook to U2722 via USB-C

Hi All, 

i have recently purchased the DellU2722DE and am trying to connect it to my MacBook via the USB-C Cable. Unfortunately the screen doesn't seem to recognize or pick up the cable and it shows no connectivity when plugged in. Only HDMI works - any tipps or solutions? 

 

 

Much appreciated 

 

 

Jess

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July 26th, 2021 06:00

@KimJessica2008  I just helped a family member order a U2722DE for her MacBook Pro and everything works as expected.  Are you using the USB-C cable that came with the display?  If you're using some other cable because it's longer or something, not all USB-C cables can actually carry video and USB 3.x data.  If that doesn't help, as a general bit of advice when asking for technical assistance, it helps to provide basic technical information, in this case your exact system model.  Apple has made lots of MacBook Pros over the years, and they don't all have the same capabilities, and sometimes there are known issues with specific setups.  So it would be much better to say "I have a mid-2019 MacBook Pro 15-inch" or whatever.

3 Posts

August 21st, 2021 11:00

Having the same issue with my Macbook Pro 13 inch. Has anyone come up with a solution? 

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August 21st, 2021 15:00

@Rc153  See my reply to the separate thread you created.

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