I'm having a precision 7530 with i7-8850H and NVIDIA Quadro P2000 and using ubuntu 18.04. Now after some time the external montior connected over displayport (displayport to hdmi cable, where the displayport goes into the laptop and the hdmi cable into the monitor) stopped working. I'm using this workstation at work with the TB18DC dock, where 2 external montiors are connected and work properly. But at home I do not have any dock and with the setup mentioned above the external monitor stopped working. It did work some months ago. During the time it worked and now I have done normal ubuntu software updates where also the bios-firmware has been updated to 1.5.2 (i'm not sure what version i've had before, was the first time i updated firmware after bought, so maybe 1.0.7?).
I have also installed the nvidia 390 driver.
xrandr says with connected displayport monitor:
Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 8192 x 8192 eDP-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 344mm x 193mm 1920x1080 60.03*+ 60.01 59.97 59.96 59.93 48.02 1680x1050 59.95 59.88 1600x1024 60.17 1400x1050 59.98 1600x900 59.99 59.94 59.95 59.82 1280x1024 60.02 1440x900 59.89 1400x900 59.96 59.88 1280x960 60.00 1440x810 60.00 59.97 1368x768 59.88 59.85 1360x768 59.80 59.96 1280x800 59.99 59.97 59.81 59.91 1152x864 60.00 1280x720 60.00 59.99 59.86 59.74 1024x768 60.04 60.00 960x720 60.00 928x696 60.05 896x672 60.01 1024x576 59.95 59.96 59.90 59.82 960x600 59.93 60.00 960x540 59.96 59.99 59.63 59.82 800x600 60.00 60.32 56.25 840x525 60.01 59.88 864x486 59.92 59.57 800x512 60.17 700x525 59.98 800x450 59.95 59.82 640x512 60.02 720x450 59.89 700x450 59.96 59.88 640x480 60.00 59.94 720x405 59.51 58.99 684x384 59.88 59.85 680x384 59.80 59.96 640x400 59.88 59.98 576x432 60.06 640x360 59.86 59.83 59.84 59.32 512x384 60.00 512x288 60.00 59.92 480x270 59.63 59.82 400x300 60.32 56.34 432x243 59.92 59.57 320x240 60.05 360x202 59.51 59.13 320x180 59.84 59.32 DP-1 disconnected (normal left inverted right x axis y axis) DP-2 disconnected (normal left inverted right x axis y axis) HDMI-1 disconnected (normal left inverted right x axis y axis) DP-3 disconnected (normal left inverted right x axis y axis)
I have also tried the following:
- installing lightdm and use it (no effect)
- disable switchable graphics in bios (no effect)
- downgrade firmware version-by-version till 1.2.5 (as it won't let me downgrade back to 1.0.7. no effect)
- reset bios settings to default (no effect)
- reinstalling nvidia-driver (no effect)
- trying without any nvidia-driver (no effect)
I booted from a live ubuntu usb stick and without external montior it worked normally but with external monitor I got the following error message:
Any ideas how to get the monitor working? Thank!
Solution (1)
