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LaurieL1600n
1 Copper

1600n Grabs Two Sheets from Main Tray ... every time ... not usable!

Recently, my well-out-of-warranty but beloved 1600n became unusable because it grabs two sheets of paper out of the main tray, every time.  The first page comes out properly.  The 2nd page jams half-way around the "bend" coming out of the tray up into the middle of the unit.  It doesn't matter whether the back door is open or the paper is delivered into the upper output tray (with the back door closed).  The upper part of the system seems to be working fine.

The printer works fine using the manual sheet feeder, but it's a pain to have to feed the paper in one sheet at a time.

So it's the process of getting the sheets of paper out of the tray into the middle of the machine that's broken.  Ideas?

Is this a problem that could be caused by using aftermarket toner cartridges?  Or a particular brand of paper?  We have switched both recently...  Or is this a mechanical problem?  If mechanical, is there an easy fix?1600

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2 Replies
Printster
2 Iron

Re: 1600n Grabs Two Sheets from Main Tray ... every time ... not usable!

Because of the location that it is getting stuck, I would bet that the toner is not the cause, but the paper ype certainly could cause it. If it is a 100% recycled paper or perhaps a thick or thin type of paper you might look to try something more generic (20lb bond, 0-30% recycled). You might also check the settings on the paper tray to ensure it reflects the type you are printing. If it does turn out to be hardware then it may be time to retire your beloved unit.

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LaurieL1600n
1 Copper

Re: 1600n Grabs Two Sheets from Main Tray ... every time ... not usable!

Thanks for the info, Printster.  Better paper did help... some... now the printer only jams every other print job or so.  We ordered a new printer.  Farewell, beloved 1600n!  You served us well for eight years and we will miss you. 

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