10 Posts

June 29th, 2012 09:00

Hello Stretchies

Welcome to the Dell Community Forum .

 Please tell me which OS you are using and provide me with some basic information about your printer .

You can also try the following steps :

1,Unplug Power cable / USB cable and remove all the toners.

2.Press and hold down the CANCEL button for 30 sec.

3.Reconnect the Power and USB cable .

4.Check for any security software ( if anything is blocking the printing process )

5.Restart the system .

6.Please check the port setting if the correct  port is selected .( Right Click on printer Icon > Properties > Port .

7.Check device manager for any Conflict ( Imaging Devices )

8.If all looks fine , Please reinstall the printer drivers .

 

Thanks

DELL_Yasir M

 

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