May 5th, 2006 14:00

Did you try changing the setting in the web interface to 'Non Dell Toner'?

From the web interface -> Printer Settings -> Printer Maintenance -> Non-Dell Toner?

Curious if this works, so please reply if it does ok.

Thanks

174 Posts

May 5th, 2006 14:00

There is a RFI chip in the cartridge that stores the level info. As far as I know there is no way to reset it, or at least i have not been able to. So if it is available, you have to select non dell toner option. At that point it will ignore the RFI chip info and the level feature will no longer work. I don't know where this setting is at on the 3000cn but on the 5000cn it is done thru the frt panel or the web interface...

 

Ray Cooper

May 5th, 2006 14:00

Thanks, Ray.

 

So, does that mean that the only way to know if the toner is low is to notice a bad print quality?  Mike

174 Posts

May 5th, 2006 14:00

sure does, unless some can tell us how to reprogram thre RFI

May 5th, 2006 14:00

yes, that's perfect.  thanks.  the only problem now is that the web interface doesn't show the amount of toner left since i've selected non dell toner.  it shows only ????  i wonder if that's their way of getting back at me?

 

Message Edited by organizerman on 05-05-200610:29 AM

151 Posts

May 6th, 2006 00:00

can't be done.  thats the problem with refilling cartridges.  manufacturers do that now, to discourage the use "off brand" or "refilled{" toner.  if you want the level indicators to work properly,  you will need to purchase new dell toner. or i've also heard some websites sell cartridges that are supposed to have the chip reprogrammed. but i don't know how well that works

May 8th, 2006 10:00

well, darn.  that's what i thought.  oh, well.  thanks for the help everyone. 

June 1st, 2006 13:00

great.  thanks.  i assume i need to open up to check the other colors from time to time?

June 1st, 2006 13:00

The thing is though that they go until the toner's empty, then they quit; not real rocket science as to when you need more, so who cares if the levels show or not?  In my personal opinion, that's way better than the annoying "replace whatever color soon" that shows up way early.  Besides the only degradation would be lack of color density I would imagine.  Real print quality problems will be drum related,etc.  So sit back and relax and make sure you have toner to refill it when it quits.:smileyvery-happy:
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