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A920 Won't Reinstall..."Printer monitor not found..."
I installed Windows XP SP3 and it completely messed up my computer. I had to go back and reinstall Windows from the beginning. Once I was update back to SP3, I went to reinstall my A920, and it won't reinstall. I've tried the drivers from the disk and the website. They download or load, but install is unsuccessful. The error message is "...printer monitor not found..."
Help, please.
PudgyOne
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9 Legend
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30.3K Posts
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December 18th, 2008 16:00
NawtyBits,
When you re-installed Windows did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.
Desktop System Software or Notebook System Software
Chipset or SMBus driver
Processor Driver (if applicable)
Video
Audio (sound)
Input Drivers (keyboard/mouse)
Modem
Network Card
Disconnect your printer. Download and run this patch to completely remove the printer from your computer.
Restart your computer.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
All other drivers
Install the proper drivers. You'll be prompted when to connect your printer(powered on)
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
Rick
PudgyOne
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9 Legend
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30.3K Posts
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December 19th, 2008 12:00
NawtyBits,
Thanks for posting back. Could you mark the soultion so is someone else searches the forums, they can see what you did to fix your problem.
Thanks and have a great Holiday,
Rick
NawtyBits
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December 19th, 2008 12:00
Rick,
Seems to have solved the problem. Thanks!!!