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September 13th, 2008 19:00
Add Printer Driver Failed. The specified Print Monitor is unknown
CPU: Dimension 2400 Series, Intel Celeron Processor at 2.4 GHz.
512MB DDR SDRAM at 400MHz
Monitor: 17 inch (17 in viewable) E173FP Flat Panel Display
Adapter Type
Video Card: Intel (R) 82845G/GL/GE/PE/GU Graphics Controller
Printer: Dell Photo Printer 720
When I try to install my Dell Photo Printer 720, the Install Wizard gives me the message: 'Add Printer Driver Failed. the specified Print Monitor is unknown.
I have Uninstalled the 720 printer and tried re-installing with the Dell Photo Printer 720 CD sent with the printer for times with the same results above. I ran the E173FP Flat Panel Display Monitor CD but there is no information concerning my problem.
My Warranty expired on the Dell CPU and periferals, so I do not have an authorized account with Dell for free tech support.
Any help would be appreciated.
CH46SeaKnight
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PudgyOne
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September 13th, 2008 20:00
Disconnect your printer. Download and run this patch to completely remove the printer from your computer.
Restart your computer.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
All other drivers
Install the proper drivers. You'll be prompted when to connect your printer(powered on)
CH46Seaknight
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September 17th, 2008 08:00
Pudgy 1 - Thanks for your suggestions. Unfortunately, they didn't work. I re-ran the Dell Tech Support 'Search' and came up with a whole lot of previously dated threads on the subject 'Unspecified Print Monitor' and a fellow who had the same trouble, only who was using a laptop, had step-by-step instructions that fixed the problem. Would you believe the problem solution was in 'My Computer' ?
1. Right click on 'My Computer'
2. Open 'Manage'
3. Open 'Services & Applications'
4. Open 'Services'
5. Change the LEXbce server to 'Automatic' (make sure there is a checkmark in that white box)
Bingo!! Restarted and the Print Wizard took over and loaded. The only thing I don't have is the automatic printer shut-down that I originally had when shutting down my system, but what the hey, that is just a press of the on button to off. :smileyvery-happy:
PudgyOne
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September 17th, 2008 08:00
Wow, I'm glad you got that straightened out. Thanks for posting back.
Please remember to check your post as the solution, in case someone else has this problem and then they can see what you did to correct it.