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March 6th, 2017 13:00
B1163w does not feed from document feeder
I have connected a newly-acquired B1163w multifunction printer to my MacBook, after downloading the swr and Mac driver from the Dell site. The B1163w successfully scans from the glass but I cannot get it to recognize the document feeder as an alternative source, even tho' this is described on the "Basic Scanning" page of the documentation.
What is needed to get the document feeder to be recognized and used to feed a multipage document I wish to scan?
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DELL-Jesse L
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March 8th, 2017 06:00
keriah,
Look for the Dell Document Hub software from the install within the OS.
keriah
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March 8th, 2017 10:00
This is on the Mac OS. I don't find anything with that name. (???)
DELL-Jesse L
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March 9th, 2017 08:00
keriah,
It normally downloads with the drivers for Windows. Unfortunately, I do not have a mac os to look to download. You can contact Dell Printer Support by phone at the link below.
Dell Customer Support Phone Numbers