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41450
February 20th, 2015 06:00
B5460dn Firmware Update Version Number
I'm trying to install the latest firmware for a B5460dn printer, connected via NIC to 2012 Server. Using the web base interface, followed Dell instructions to the letter.. The current firmware version shows NH41.YS.N454 Not sure if this is the latest or not. After Submitting the "Update Firmware" file from Settings... It shows that it is "Transferring etc... etc..." After about 30 seconds that goes away, leaving a blank screen. That's It... No Confirmation, no Nothing...
Dell tells us to update the Firmware...
My problem is we are still getting an 900 error..
So at this point, I'm not sure that the latest firmware has been updated....
I've searched high and low to confirm the frimware version, but with no luck..
Can someone verify what the firmware version should be after updating the latest update?
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PETER_NYC_99
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March 4th, 2015 18:00
I just went through the same problem. And cannot find any info. Dell support site is showing firmware A06, but I didn't find this code anywhere in the printer's reports or menu.
This is what I did to verify firmware:
In printer menu, I went to SETTINGS and to REPORTS and scrolled all the way down to ASSET REPORT and press OK.
Printer have printed Asset report with all firmware information.
After I compared numbers in Asset report with numbers in FLS file name, which I downloaded from dell website. (LW41.DN.P454.den24gr.FDN.DN.E613.denXXgre.fls)
Most of the numbers were matching. So I'm assuming that I have correct firmware and I can only hope that DELL will include better firmware info with next update.
By the way, when I sent firmware update through printer's web from computer, I noticed progress info on printer's display that firmware is being updated and printer also restarted at the end. Computer's web site didn't give me any info or confirmation.