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October 15th, 2015 07:00
Dell 2335dn Menu Lockout Passcode Reset
Hello, we have a Dell 2335dn Multifunction unit that has a passcode set on the operator panel and the previous user can't remember what it is, so we cannot get to any settings. Is there a way to reset this without knowing the code? I've read other posts on how to reset to factory defaults, but it requires that you know the passcode. Any other suggestions?
DELL-Jesse L
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October 15th, 2015 08:00
elwornick,
Unfortunately, you will need to call into Dell Support and have the provide a passcode to reset the printer. The Dell Support numbers are listed in the link below.
http://dell.to/1bKT7Vg
elwornick
18 Posts
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October 15th, 2015 08:00
The printer is no longer under warranty, does that matter?
DELL-Jesse L
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17.9K Posts
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October 16th, 2015 11:00
elwornick,
You may have to pay for support call.