I don't have a SM per say for the 3100 but have a training manual that may help. Email me is you are still in need. <ADMIN NOTE: Email id removed per privacy policy>
I don't have a SM per say for the 3100 but have a training manual that may help. Email me is you are still in need. <ADMIN NOTE: Email id removed per privacy policy>
I got 016-302 on my Dell 3110. Reported after someone installed a Black Toner Cartridge.
Swapped the spent toner back in, no change.
In my case, the printer worked fine, until a network print job was sent to it. With the network cable unplugged, we could print test pages and printer setting pages through the OSD menus.
I have 16 of these printers so I decided to swap out with a known good. Interestingly, I got the same error; even though the known good printer was working where I pulled it from.
I swapped out the power cable; as it looked pinched, possibly from closing the printer after installing the toner cartridge, and the printer pushed back against the chord/wall after years of this. But swapping this resulted in no change.
I swapped out the network patch cable; and the issue resolved.
So, in short, I would suggest this issue 016-302 can be the result of a network connection issue, either in the patch cable, or in-house wiring.
I too have a 3100cn, which has been wonderful for years, but one particular .pdf file triggers that 061-302 restart error. The User Manual doesn't even mention this error code, much less what to do about it. If there is a service manual that is helpful, I would love to get ahold of it.
texasmufflerman
5 Posts
0
October 11th, 2011 10:00
texasmufflerman
5 Posts
0
October 11th, 2011 14:00
After further investigation, I am farily confident that the Dell 3100cn is a Xerox C525A. Still looking for the service manual.
DELL-Jesse L
Moderator
•
17.9K Posts
0
October 12th, 2011 10:00
texasmufflerman,
Thank you for using the Dell Community Forum.
I apologize for providing the wrong information. Dell does not have the service manual available.
a1oes
4 Posts
0
October 14th, 2011 17:00
I don't have a SM per say for the 3100 but have a training manual that may help. Email me is you are still in need. <ADMIN NOTE: Email id removed per privacy policy>
a1oes
4 Posts
0
October 14th, 2011 17:00
I don't have a SM per say for the 3100 but have a training manual that may help. Email me is you are still in need. <ADMIN NOTE: Email id removed per privacy policy>
doctsmith
1 Message
0
December 8th, 2011 13:00
I could use a dell 3100cn service manual as well please. :)
saasko
1 Message
0
January 24th, 2012 03:00
i need dell 3110cn service manual
chronobono1
1 Message
0
January 27th, 2012 00:00
I need dell 3100cn SERVICE manual for part-ordering/replacement
jjonze
1 Message
0
October 10th, 2012 11:00
could I get that service manual too?
Thanks much
Ratkinsuk
2 Posts
0
October 11th, 2012 02:00
Search online for Xerox C525A service manual...it is the same printer under a different name and this manual is available.
hgilgen
1 Message
0
December 10th, 2012 06:00
Could I get the Dell 3100cn printer service manual as well?
FrenchCreekTechnology
27 Posts
0
February 14th, 2013 10:00
I got 016-302 on my Dell 3110. Reported after someone installed a Black Toner Cartridge.
Swapped the spent toner back in, no change.
In my case, the printer worked fine, until a network print job was sent to it. With the network cable unplugged, we could print test pages and printer setting pages through the OSD menus.
I have 16 of these printers so I decided to swap out with a known good. Interestingly, I got the same error; even though the known good printer was working where I pulled it from.
I swapped out the power cable; as it looked pinched, possibly from closing the printer after installing the toner cartridge, and the printer pushed back against the chord/wall after years of this. But swapping this resulted in no change.
I swapped out the network patch cable; and the issue resolved.
So, in short, I would suggest this issue 016-302 can be the result of a network connection issue, either in the patch cable, or in-house wiring.
ggeorge2315
1 Message
0
April 23rd, 2013 11:00
jwlimages
1 Message
0
July 23rd, 2013 17:00
Hi,
I too have a 3100cn, which has been wonderful for years, but one particular .pdf file triggers that 061-302 restart error. The User Manual doesn't even mention this error code, much less what to do about it. If there is a service manual that is helpful, I would love to get ahold of it.
Thanks for any help you can offer,
John
Fc8l
1 Message
0
May 19th, 2015 14:00
Can I get a copy of the service manual for a 3100cn?