558973

 

Error code 093-426 indicates the black cartridge is almost empty and needs to be replaced soon. 093 refers to "X" cartridge is empty. Below are the last three digit codes denoting which cartridge.

 

093-423 = (Y)ellow
093-424 = (M)agenta
093-425 = (C)yan
093-426 = Blac(K)

Thanks for the information. I assume that this is a "feature" of the lastest firmware. Seems a bit redundant since the display also indicates something to the effect that "Black Toner is low" and "replace soon"

558973

 

Your welcome. The error codes you read on the LCD of the printer are a bit redundant but for a reason. If a customer calls in and has not written down the exact numbered error message they may at least remember the "Black Toner is Low" error. This helps if the customer calls tech support but cannot remember the number. This way the techs AND the customers know what is going on at any given time.

 

Thanks