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18463
October 28th, 2011 14:00
Dell 3333dn Scan-to-Network issues
I'm having issues install the Scan-to-Network eSF application on my printers. I upgraded all the Memory to 384mb as recommended by the program it needs atleast 256mb. The Firmware has all been upgraded to the latest P517/E201. Out of the 15 printer's I tried to install it on (all being the same), only one of them actually took the install. The others keep getting an error during the install:
Status
The installation timed out before finishing.
I've tried stopping the other eSF applications to free up some processing, and turned off all unecessary ports (i.e; appletalk, ipv6). Even tried changing the timeout timers to be turned off. No matter what I try it won't take the installer, which i've downloaded from Dell, which is version 1303.2.
Anyone try installing the Scan-to-Network application on these printers? I can't find any documentation on the actual install procecdure/troubleshooting for the application, only documentation on configuring it once it's installed.
Any help would be appreciated. Thanks.
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Scott-FUSD
2 Posts
1
November 1st, 2011 09:00
Got it working. The issue is, when you setup the security, the default settings is to disable firmware updates. After enabling, the features installed correctly.