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Dell 720 colours all wrong
Out of the box and using the original ink cartridges my colours print wrongly.
Red comes out as yellow for instance.
I used the test sheet where you print off several lines of arrows and make adjustments according to which arrow is the darkest but it made no difference.
Anyone know?
Thanks
PudgyOne
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January 16th, 2014 12:00
zixzy,
Is this only happen with Microsoft Word or with all images?
Rick
zixzy
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January 21st, 2014 01:00
Yes, Rick, I'll agree with that - seems to be an ink issue rather than a software/ hardware issue.
Many thanks for your help
z
zixzy
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January 17th, 2014 00:00
Thanks for replying, Rick, the miscolouring happens whatever I'm trying to print from.
PudgyOne
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January 17th, 2014 07:00
zixzy,
Are you using Dell Series 1 ink cartridges, generic or refilled cartridges?
I have seen some older versions of Microsoft Word, where the person wanted one color and the printer printed a different color.
Rick
zixzy
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January 20th, 2014 01:00
Hi,
thanks for your help. I'm using the original cartridge that came with the printer.
Z
PudgyOne
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January 20th, 2014 02:00
zixzy,
Are you refilling the Dell Series 1 ink cartridge?
Rick
zixzy
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January 20th, 2014 02:00
no... this printer is out of the box and the cartridge is the original and unrefilled. I have had it for a few years as an unused reserve printer so if there's not a know issue it could just be one colour of ink has solidified.
PudgyOne
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January 20th, 2014 07:00
zixzy,
My guess that the Dell Series 1 ink cartridges are probably dried out and that would be the reason for the color issue.
Rick