Marna,

So you upgraded to Internet Explorer 9. What operating system are you using? Have heard different stories about different operating systems.

Did you try clicking on tools, file print and make sure the proper printer is selected?

Rick

Rick,

I have Windows Vista.  When I click on Tools, there is not an option that says file print.  When I check my printers, it is my default printer.

Marna

Marna,

Open Internet Explorer. Right click on the top part and you should see...

Check the Menu Bar and then you'll see File, edit, view, tools, help

Then you can click on file, print and make sure the proper printer is selected.

Rick

Rick,

I did that.  I do have the correct printer selected.  When I tried to r pint a page off the internet, I got and error message.  "Internet Explorer has stopped working", then it shut down and sent me back to what I was viewing before I made changes.

I hope you can help me.  I tried downloading the new drivers for my printer.  I've restarted my computer several times.  Don't know what else to do.

Thanks for you time.

Marna

Marna,

Open Internet Explorer. Click on help, about Internet Explorer and report back what version you have.

Not sure if IEFix will work or not. It may have to do with the version of IE you have, especially if it's IE9.

Rick

Rick,

I have IE9.  When I clicked on your link IEFix, it did not have Vista listed as a supported system.  Will it still work?  Wasn't sure if I should try it.

Marna

Marna,

It should work. Also try reading...

How to reinstall or repair Internet Explorer in Windows Vista and Windows XP

How to reset Internet Explorer settings

Rick

Rick,

I've tried all of the fixes that you recommended.  I'm still not able to print pages from the internet.  Can't even print directions from MapQuest.  What else can I do?

Marna

Marna,

Can you print with a different browser? Try downloading Mozilla Firefox, install it and see if you can print.

Rick

Rick,

I can print with Mozilla.  But I don't understand why IE won't print.  I appreciate your help, but I would really like to understand too.

Anyway, thank you for all your help.

Marna

Marna,

See if this article helps...

You cannot print or print preview Web pages in Internet Explorer on Windows Vista or on Windows 7

Rick

Marna,

I just found this information that should help...

You cannot print or view the print preview of a webpage in Internet Explorer 9

Rick

Has your printer's manufacturer confirmed that your installed printer software version is supported in IE9 (yet)?

Printing webpages in Internet Explorer 9: FAQ
http://windows.microsoft.com/en-US/windows7/Printing-webpages-in-Internet-Explorer-9-frequently-asked-questions

You cannot print or view the print preview of a webpage in IE9 (15 Apr-11)
http://support.microsoft.com/kb/2409656

Compatibility issues with HP Smart Web Printing and IE8 & IE9
http://support.microsoft.com/kb/2519416

Cannot print from IE9 using some Canon printers
http://support.microsoft.com/kb/2522422