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February 15th, 2010 07:00
Dell 968W (scan & copy issues)
Hello,
I just set up this printer on another desktop (wireless) and I get this error:
"can't download scan applications from your computer"
What do I need to do?
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PudgyOne
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February 15th, 2010 08:00
spiritdancer1,
Sometimes firewalls and virus programs/security suites will block printer communications. Also try this tweak.
Go to device manager(right click my computer, left click properties, left click hardware, left click device manager)
Go to the USB Controller section and click the + sign.
Go to each USB Root Hub and right click on it, left click properties, left click power management. Uncheck the box, allow computer to turn off this device to save power.
Restart your computer.
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Go to device manager(right click my computer, left click properties, left click hardware, left click device manager). Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.
Rick