Dell AIO 922 and Win 7 --- a new thread

s.Schiwek,

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

Download the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

Links to the patch/drivers can be found at...

Dell 922 Photo All-In-One Printer owners thread (W7)

Remember virus programs and firewalls will block communications.

Rick

Thats the solution i was talking about, but the links are working. Thank you.

But I tried this routine 4 times today and it didnt solve my problem.

1. I used the tool to delete the printer driver, after restarting i installed the driver in compatibillity mode. A message apeared in the taskbar, that the driver wasn´t installed correctly. by clicking on "more details"  it told me, that windows couldn´t find a driver for the printer.

2. i deactivated autamatically installation of drivers, because i guess windows installed some kind of standard-driver because when I connect the printer when the installationprogram tells me to do so, windows starts to install another driver. After that i repeated the same procedure. Now there wasn´t any kind of message. after the progress bar is at 100% the window disappears. The printer is listed in my printer folder, but only as scanner and theres a yellow sign with ! that says, that there is a problem.

when windows is trying to fix the problem it tells me that there is no driver for the printer installed

i repeated it 2 times and tried to reset the printer, delete the printer manually and afterwards used the printer removal tool and stuff like that, but allways i had the same message, that there is no driver for the printer installed.

s.Schiwek,

Try reading...

How to by-pass the Dell Download Manager

Rick

??? i know. thats the way i downloaded the drivers... i had not any problems with downloading this time. its a problem of the driver isntallation!

s.Schiwek,

Your Dell 1735, was the operating system recently installed?

Run Delete Print Jobs to remove any stuck print jobs from the queue.

Disconnect the printer.

Run the patch to cleanup the printer, then restart your computer

Then do this procedure...

Go to device manager(right click my computer, left click properties, left click hardware, left click device manager)

Go to the USB Controller section and click the + sign.

Starting at the bottom, USB Root Hubs, and working your way to the top, USB Universal Controllers, un-install everything in that section.

Restart your computer. Windows will find everything again and correct the problem one. Please be patient. The new hardware wizard may work 3-5 minutes before it's done.

Install the drivers. You'll get a message then printer is not connected. Connect the printer at this time(powered on)

What virus program are you using?

Rick

Jessica,

Looks like Microsoft's Compatibility chart is out-dated.

The Vista drivers work in the Vista Compatibility mode

Microsoft Windows 7 Compatibility With Dell Printers Has the most recent information on Dell Printer Compatibility.

Please correct Microsoft's website.

Thanks and have a GREAT Holiday.

Rick