Dell AIO Center problem

Marty,

The maximize buttons doesn't work on mine, neither. It's just there.

What type of images are you trying to scan?

I scan pictures and images to IrfanView, I can edit the picture after it's scanned and even resize it to the size I want it, all at the same time. Pictures I keep are a higher quality as some programs like at least 150dpi, so I save mine even higher for better printing quality.

Rick

Hi PudgyOne,

I need to add that my Dell All-In-One 946 is connected by USB to this Dell  Inspiron/E1705, Vista Home Premium 32 bit. I checked and have the most recent driver. Also "this device is working properly" (apparently). My Dell support has expired. Could you suggest where I might look?

Did I lose this thread? I mean to reply to "pudgyone".

Thank you all!

Marty

Hi PudgyOne,

Your instructions were crystal but I messed up anyway. Java loaded fine and I have the latest windows updates. I disconnected my printer,downloaded and ran the patch(R166247.zip). I never saw the prompt to restart so I restarted anyway. Upon restart I was prompted to insert the Quickset disc which I don't have. I skipped this step and downloaded my drivers; R145315.exe for Vista 32-bit. Again I missed the prompt to connect the printer and went ahead and connected the printer. Windows did it's thing, I used my  Dell AIO Printer 946 reinstallation disc that came with the computer. Everything loaded fine and works exactly as before...the maximize button does not work so I'm left working in this program in a small window.

The patch removed the printer from the computer and took Quickset and MediaDirect with it! in panic mode I used system restore to go back before I loaded the  latest Java(which I took off a long time ago for security issues). All is now what it was.

As computer problems go this is probably a minor issue but the kind of problem that makes one want to bolt and look elsewhwere for software. I like the program and don't need fancy but it's a cramp working in that small window.

I deleted what I downloaded,ran my disc cleanup utility and hope to hear back from you (and Rick too).

Marty

Marty,

You can download Quickset from Drivers & Downloads enter your service tag number. It should be under application.

Media direct, post about this in the Dell Microsoft OS Forum as if I remember correctly, there is a way to get this working.

Rick

Hi Rick,

System restore recovered Quickset ok and I used the MediaDirect reinstallation disc so that is now ok also. I do have all the original reinstallation discs that came with the computer but thanks anyway.

Should Dell AIO Center work in a full (maximized) window or is this the way it is? Is this issue worth pursueing?

Marty

Marty,

I think it's not worth pursuing. It has a button but the Dell All-In-One Center is as big as it gets.

Rick

Rick,

OK. Done.

This may be the correct forum for posting a question about some Dell printer software that I posted elswhere and never got an answer. Do you know what  the program named 946PLV32 is? What does it do or what is it for? do I need it? It is installed by Dell and I;m quessing it's for my printer.

Again, thank you and apologies in advance if this question should be a new thread..

Marty

Marty,

The clue is 946PLV32 It has something to do with your 946 printer but I really don't know what.

Is it safe to remove? I really cannot tell you that, but I'd leave it there because it's not spyware and it's not causing any problems. If you decide to delete it, keep it in the recycle bin for a while to make sure all the functions are working on your printer.

Instead of the hassle, I'd just keep it.

Rick

Hi Rick,

Sounds like good advice to me.

Thanks for being out there and willing to share.

Marty

Marty,

If I remember correctly, I think I saw you posted this question aomewhere else. If you happen to get a reply, could you share the information and.or link so we can see what they said.

Thanks and take care,

Rick

Rick,

Take a look at   http://946plv32.software.informer.com/.  As you probably already quessed, I can't rest until I know whats on my computer.

Marty

Marty,

I'll tell you what. Make a system restore point. Call it "Before removing 946plv32"

Delete 946plv32. Restart your computer.

Now try printing and scanning. See if your communications are working. If they are, it's not needed. If you need it, then use system restore and system restore will put the file back where it belongs.

Actually, if you think it's spyware, then download Malwarebytes Anti-Malware update it and do a quick scan. Report back if it finds anything, especially the 946plv32.

Rick

Rick,

My plan exactly! But first,this whole excercise is about learning and understanding what's on my computer. I truly appreciate you guys out there willing to offer ideas. I learn something new everytime I turn this computer on. If I remember any of it is another question.

I have no reason to think this Dell authored application is malware but I downloaded and ran malwarebytes which found two items and cleaned them out. Nothing that sounded like dell or 946 anything. Hard to believe that nobody in dell Communities knows what this is.

Marty

Marty,

Dell Community Forums is made up mostly of Dell Users, like you and me. We do occasionally have a Dell Liaison appear and help but most of the time you get many GREAT answers from other members. Due to many layoffs in the bad economy, we have lost many GREAT Dell Liaisons and sometimes us members are on our own. We have seen a change just recently where Dell is now having more of their employees come to help here in the Dell Community.

Just some information about the file you question, the printer was made for Dell by Lexmark, so you may see some Lexmark files and wonder about them. They are most likely for the printer.

Rick