I do not see anything in the FAQ about it only printing in color. I wonder if this is some setting in the 2012 Android OS? Really not sure. Is this the same application?
Chris, thanks for the reply. I agree that I would think it strange that the OS would dictate color printing - never heard anyone make any comments about that with other tablets. Don't know anyone specifically that has a Nexus 10.1 tablet to ask about printing. Could you explain your question about "Is this the same application?" I am struggling to understand what you mean. Thank you.
I mean is the application I linked to the same as the Dell Document Hub that you installed? Just given a different name. If not, try the one I linked to.
I went to the site - no apparent issues. This seems to be the old Mobile Print App that Dell has made available back a few years ago. Tomorrow I will go to this same web site you gave me the link to on the Nexus 10 tablet and try the install download button and see if it takes. If it does then will try printing and see what happens. Will let you know.
Installed Dell mobile Print. When I have been able to get it to print, it does print in black and white with no color when I select that property for that particular document. When going into the print app properties I can't change the color selection to black and white or a number of other properties as a statement appears when selecting a property to change that the app is evaluation the various options. Plus, there is a notification bar at the bottom that states that Dell Document Hub has replaced Mobile Print App. I did disable the Dell Document Hub under Print Services so I don't know whether that statement applies to my tablet application or is it just a general statement meaning that Dell has discontinued this app for its printers and replaced it with the Hub. I tend to believe the later is the case but not sure. I also cannot get Mobile Print to show up in the Print Service section of settings when you select Printers in the settings mode. Any thoughts?
DELL-Chris M
Community Manager
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January 16th, 2017 11:00
I do not see anything in the FAQ about it only printing in color. I wonder if this is some setting in the 2012 Android OS? Really not sure. Is this the same application?
RichKu
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January 18th, 2017 07:00
Chris, thanks for the reply. I agree that I would think it strange that the OS would dictate color printing - never heard anyone make any comments about that with other tablets. Don't know anyone specifically that has a Nexus 10.1 tablet to ask about printing. Could you explain your question about "Is this the same application?" I am struggling to understand what you mean. Thank you.
DELL-Chris M
Community Manager
•
56.9K Posts
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January 19th, 2017 06:00
I mean is the application I linked to the same as the Dell Document Hub that you installed? Just given a different name. If not, try the one I linked to.
RichKu
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January 19th, 2017 08:00
I did click on the link but Norton blocked the site as a dangerous website. Did you have any issues when you visited this site?
DELL-Chris M
Community Manager
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56.9K Posts
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January 19th, 2017 13:00
Nope. I am using McAfee antivirus. Went right to it.
RichKu
7 Posts
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January 19th, 2017 16:00
I went to the site - no apparent issues. This seems to be the old Mobile Print App that Dell has made available back a few years ago. Tomorrow I will go to this same web site you gave me the link to on the Nexus 10 tablet and try the install download button and see if it takes. If it does then will try printing and see what happens. Will let you know.
RichKu
7 Posts
0
January 20th, 2017 10:00
Chris,
Installed Dell mobile Print. When I have been able to get it to print, it does print in black and white with no color when I select that property for that particular document. When going into the print app properties I can't change the color selection to black and white or a number of other properties as a statement appears when selecting a property to change that the app is evaluation the various options. Plus, there is a notification bar at the bottom that states that Dell Document Hub has replaced Mobile Print App. I did disable the Dell Document Hub under Print Services so I don't know whether that statement applies to my tablet application or is it just a general statement meaning that Dell has discontinued this app for its printers and replaced it with the Hub. I tend to believe the later is the case but not sure. I also cannot get Mobile Print to show up in the Print Service section of settings when you select Printers in the settings mode. Any thoughts?
DELL-Chris M
Community Manager
•
56.9K Posts
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January 21st, 2017 15:00
No idea. Perhaps repost on the Mobility board to see what other tablet owners might have to say. Also consider posting here.
RichKu
7 Posts
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January 22nd, 2017 07:00
Sounds like a good plan. I saw the Android Central site and was thinking about doing a post there. Will add the Mobility one as well. Thanks.