Dell Printer Hub H825cdw Scanning Problems

Question

System: Dell XPS 8300 BIOS: A06 Printer/Scanner: Dell H825cdw Connection: USB Problem: When trying to scan from Dell Printer Hub, I am getting the following error: 'An unexpected error has occurred. Scanner is not available. Check the scanner and try again.' Note that I can scan just fine from the touch screen on the printer itself.  I want, however, to be able to scan using the 'Scan' button from Dell Printer Hub because I want my scanned documents to go to the folder I setup in Dell Printer Hub.  When scanning from the unit itself, the scans go directly to a default folder I do not want to use. How can I get the scan function to work directly from Dell Printer Hub so I don't have to get up and go to the unit and use the touch screen whenever I want to scan something? Thank you.

ThePouncer · Answer

18 months later and no reply - did you ever find a workaround? Mine is doing the same. Windows 10, wifi, H625CDW.

xxxmetal · Answer

Never found a work around.  Would love for someone to provide a response.

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