Under Reseat the ink cartridges, please pay special attention to step 5, it states...
Insert the ink cartridge. Using two hands, slide the front end of the cartridge into the printhead and then press down on the back of the cartridge until you feel the cartridge click into place.
The lip on the edge of the cartridge needs to slip into the slot. Your cartridge probably look similar to this.
PudgyOne
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December 29th, 2010 02:00
AS_101,
Please read Troubleshooting Printhead Problems on the Dell AIO V313w, V515w, V715w, P513w, and P713W Printers
Under Reseat the ink cartridges, please pay special attention to step 5, it states...
Insert the ink cartridge. Using two hands, slide the front end of the cartridge into the printhead and then press down on the back of the cartridge until you feel the cartridge click into place.
The lip on the edge of the cartridge needs to slip into the slot. Your cartridge probably look similar to this.
Rick