Black is essential when it comes to printing so I know how important it is for you to solve this error.
It seems like your computer's printer head is clogged with dry ink. The ink in the printer heads will dry up and clog up the print head when not used for a while.
There are printers with Print Cartridge Alignment program allowing to see if all the cartridges are clogged. If your printer doesn't have this, take a soft cloth and put a small amount of rubbing alcohol on a corner and touch the print head very lightly to see if any ink comes off.
Makes total sense. I'm just trying to locate the print heads without taking screws loose. Dell must no longer carry the manuals, the download goes blank (on 2 laptops). Thanks for the advise.
Ok, found the print head. Yes it needed cleaning, good call. But, now it prints in Magenta. I did just replace that cartridge. I did clean the print head a second time, till prints in magenta, Cyan is low. Have to quit and go buy a yellow cartridge, won't print if one is out. Something is still wrong with the Black.
Same problem! (now low on magenta ink!) Did all the trouble shooting tips, read all the articles - no help.
Strangely, I do get black ink when doing "deep clean printhead" on the printer control panel maintenance. That's the only black I get. So it CAN print black but not when you want to actually print something.
PudgyOne
9 Legend
•
30.3K Posts
0
March 9th, 2014 19:00
gscomputer,
I don't have much information on this printer.
Try reading...
Troubleshooting Setup for the Dell 525w and 725w AIO Inkjet Printers
and
Troubleshooting Print Quality for the Dell V525w and V725w AIO Inkjet Printers
Maybe some thing there will help. Was the black cartridge just installed? If yes, is it a Dell Series ink cartridge?
Rick
B Hutch
2 Posts
0
March 19th, 2014 09:00
IsaiahJones
105 Posts
0
March 20th, 2014 04:00
bbhutch
2 Posts
0
March 23rd, 2014 13:00
bbhutch
2 Posts
1
March 23rd, 2014 17:00
mrozen
1 Message
0
April 14th, 2014 08:00
@bbhutch: Have you fixed your problem? I have same problem, my V525W can't print black after i replaced it with Dell black cartridge. Many thanks.
B Hutch
2 Posts
0
April 15th, 2014 18:00
bobr53
1 Message
0
May 3rd, 2014 09:00
Same problem! (now low on magenta ink!) Did all the trouble shooting tips, read all the articles - no help.
Strangely, I do get black ink when doing "deep clean printhead" on the printer control panel maintenance. That's the only black I get. So it CAN print black but not when you want to actually print something.