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June 23rd, 2016 05:00

Dell cdn 2155

Hi

As per a post a by another user a few years back, that I could not see resolved,

I'm experiencing following problems with this MFP but I'm not sure if this is real problem or just feature.

1. The default tray is set to A4 paper size. However, when a Letter size (or any other size different than A4) job is sent to the tray nothing is printed automatically. In this situation (i.e. printer announcing Letter size job and beeping - can be seen on menu display) I can do only following procedure to get it printed: I have to open the tray and close it back. The job is printed to A4 paper but still waiting to get printed. I have to cancel it after opening and closing the tray. I have configured the printer that it prints "nearest paper size". During beeping no other button works than Cancel one.

The problem is that we have to cancel the job manually after opening and closing the tray. Why the job is not cleared automatically after opening and closing the tray? The need to manually cancel the job with wrong paper size drives us crazy.

I am not able to configure the printer in a different way, for example: when wrong size job is to be printed user just confirms the nearest size (A4 for example), job is printed and cleared. I want to avoid the need of the manual cancelling of the job. Why only cancelling of the job works during beeping?

Why does it keep diverting letter when all my defaults are A4

Thanks

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