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Dell v515w printer won't print with black ink
Hello
I have recently changed the black ink cartridge of my DELL v515w printer and noticed it doesn't print with black ink anymore. When I try to print in black and white, it just spits out blank pages, and when I print in color, all the black accents are just left out.
Here's all the things I've tried until now (with no success) :
-Deepcleaning the printhead (3 times)
-Aligning the ink cartridges (2-3 times)
-Photocopying w/o the computer (gives blank pages)
-Cleaning the printhead manually with a piece of cloth
-Reinserting the old cartridge which still had a tiny bit of ink left (same result)
-Reinstalling printer drivers
-Resetting the printer to factory settings
-Disabling Demo mode
-Trying to print through wireless and through USB ( same result)
I'm a bit annoyed as I've already wasted half of the ink cleaning and aligning the printer, with no positive outcome.
I also came to the conclusion that the problem is definitely the printer, since photocopying didn't work either.
I've already spent loads of time trying to find a solution and at this point I'm a little desperate, so any help is welcome.
Thanks in advance.
PudgyOne
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June 29th, 2017 11:00
GalahadIV,
Sounds like you got a faulty Dell Series 21, 23 Black ink cartridge. I would return it to the place of purchase for a replacement.
If that does not work, here are articles I have...
Cleaning the Printhead on Dell AIO V313w, V515w, V715w, P513w, and P713W Printers
Troubleshooting Printhead Problems on the Dell AIO V313w, V515w, V715w, P513w, and P713W Printers
and here is a Replacement Printhead if needed.
Rick
GalahadIV
4 Posts
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June 29th, 2017 14:00
I had another cartridge lying around...same result, so it's definitely not a faulty cartridge , let alone three, since the previous one didn't work either, and as stated, I allready cleaned the printhead ( I found the same article)
GalahadIV
4 Posts
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July 11th, 2017 05:00
anyone?
GalahadIV
4 Posts
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July 11th, 2017 07:00
nvm It works now
LuigiD
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February 12th, 2018 12:00
I have the same problem. Did you ever get a solution?
LuigiD
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February 12th, 2018 12:00
What did you do to get it working?