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June 13th, 2008 01:00

Device IO Notification at Shut Down

I wish I had gotten a Dell printer.  I purchased a HP 8180 All in One printer.  After installing the HP software and getting it going on my wireless network, every time I shut the computer down at the end of the day I get a program not responding window that says "Device IO Notification".  I have to end task.  Sometimes I get this message multiple times.  Very annoying, of course.  I just want to turn the computer off and go on about my business.  HP had me uninstall the program and download the very latest version from their Web Site.  That did not help.  Anybody have this problem too and did you find a cure?

Thanks

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June 13th, 2008 16:00

 HP Digital Imaging Monitor is the culprit of this error message. Please tray a few thing to make the message go away.

 

First try

 

Start, all programs, startup. Delete anything ther you don't want to start when the computer starts, especially HP Digital Imaging Monitor.

 

Second try

 

Start, run, msconfig. Click on startup and uncheck HPZtsb04

Third try

Start, run msconfig. Click on startup an uncheck any HP programs.

Last and final

start, run. type      cmd      hit enter.

Type

chekdsk/ r     (space between the / and r)

Restart your computer.

Please post back which method worked so others will be able to also find the solution.

52 Posts

June 13th, 2008 23:00

I saw the HP Imaging Monitor in my Task Bar and thought that was perhaps the culprit.  However, I did not disable anything in my Startup because I assume the printer needs that to run in order to be able to print.  Am I wrong on that?  This is a wireless printer by the way.  It is not hooked up by cable to any computer.

I did do a "Scan Disk".  It found a couple of errors on the disk and fixed them.  Is that the SAME as the Chk Disk you recommended?  I did the Scan Disk from the tools under properties of my C Drive.

Thanks for you help.

11 Legend

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June 14th, 2008 01:00

If you have any problems, you can always undo the ones you checked. Sorry it took me so long, I had to find a list for you. The zip file on this website will tell you what is safe to disable and what is needed, so you don't have to do the guesswork.
Message Edited by PudgyOne on 06-13-2008 10:55 PM

52 Posts

June 14th, 2008 01:00

There a quite a few programs listed in the start up section of msconfg.  I had already unchecked several.  But, nothing relating to HP.  Are you SURE everything will print OK, including photo prints, WITHOUT HP Digital Imaging Monitor running at startup??  Remember, this is a total wireless printer.

Thanks

11 Legend

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June 14th, 2008 01:00

Scandisk is the same, depending on the operating system.

 

Right click on the HP Imaging in the taskbar and see if you can disable it. It is NOT needed for the printer.

 

Also post what programs are in the startup section. I'll tell you what you don't need.

52 Posts

June 14th, 2008 04:00

I am sure you meant recheck the ones I unchecked.

I tried to right click on the Imaging Editor icon in the task bar.  After about a full 60 seconds, a list came up with an option to close.  Then, I clicked on that.  After another 2 minutes of nothing happening, I got a Windows message saying that the program NEEDS to close.  Then Imaging Monitor closed.  The printer still printed just fine from my computer.  So, the next step will be to go thru MSCONFIG and figure out which item of HP is the Imaging Monitor.  But, I keep thinking there must be SOME purpose for it.  What could it be?  I would like to be able to know how to put a shortcut on my desktop or All Programs list so that I could open it again if I need to.

I did read somewhere in a Google search that the monitor is only needed if I want to use the buttons on  the scanner to send a scan to the computer.  That does not function, even with the program running.  I have to scan to file from the HP Solution  Center software on my computer.  That does not bother me at all.

Any thoughts.... 

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June 14th, 2008 05:00

Here is what I found from the start up list.

 

  • Y" - Normally leave to run at start-up

  • "N" - Not required or not recommended - typically infrequently used tasks that can be started manually if necessary

  • "U" - User's choice - depends whether a user deems it necessary

  • "X" - Definitely not required - typically viruses, spyware, adware and "resource hogs"

  • "?" - Unknown


  • ? BackupNotify backupnotify.exe HP Digital Imaging related. What does it do and is it required?

     

    ? CamMonitor hpqcmon.exe From HP and related to digital imaging

     

    N CXMon Hpi_Monitor.exe Autodetects when a HP camera is attached to the computer and launches the "HP Photoimaging Software". Available via Start -> Programs

     

    N CXMon Hpi_Monitor.exe Autodetects when a HP camera is attached to the computer and launches the "HP Photoimaging Software". Available via Start -> Programs

     

    U HP Digital Imaging Monitor hpqtra08.exe System Tray access to HP Director. Required if you prefer to use the all-in-one buttons to manually scan documents or transfer photos froma camera, for example

     

    N hpoddt01.exe N/A Installed by the "HP Photo and Imaging Director" software. If you ask for the imaging software, this program will be started

     

    Y hpotdd01.exe hpotdd01.exe Detection of new imaging, printing and other peripherals on HP machines such as USB printers, cameras and Bluetooth products. "This program is a non-essential process, but should not be terminated unless suspected to be causing problems"

     

    ? hpqcmon hpqcmon.exe From HP and related to digital imaging

    Message Edited by PudgyOne on 06-14-2008 02:19 AM

52 Posts

June 14th, 2008 05:00

You have been a tremendous help.  I could not find the list you mentioned on the Web Site.  I looked all around but can't find a condensed list.  Maybe you could point me in the right direction.

I don't have all the HP stuff listed by your list, but now I know what does what and what to look for.

Gonna get some sleep now, but hope to be able to tackle this tomorrow.

Thanks again.

52 Posts

June 14th, 2008 17:00

It is the next day.....I'm puzzled at one thing.  The program I want NOT to begin at computer startup is listed in MSCONFIG of course, but also in the Startup Folder in the All Programs List.  Yup, it is in both places.  Do I need to uncheck the one in MSCONFIG and Delete the one in the Startup Folder?  I just don't want to do anything that will make my computer crash.

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June 15th, 2008 01:00

If I remember correctly, the ones in msconfig, startup start first, the the ones in the startup folder. At work, I drag the Outlook icon from the taskbar to the startup folder and after I log in, it open Outlook for me.

 

Anything you don't want to start at startup, delete from the startup folder. Then check msconfig and uncheck the ones you don't want to start. Try one at a time and restart each time, until you get it fixed the way you want it.

 

Better yet, I have a program that I use that you'd really like. It's called Startup Control Panel. It's FREE and you can control what starts and what doesn't. If you're NOT sure, just Google the program and see if it's needed or NOT.

52 Posts

June 15th, 2008 02:00

I found the list of possible startup programs from the Web Site.  I don't know how I missed it before.

On further inspection of my MSCONFIG, there are TWO programs that refer to Imaging Monitor.  One, I can create a shortcut on the desktop for.  The other I can't.  There is nowhere to know where it actually is located.

Upon further testing, I find that I can not scan anything with the HP All in One with the monitor program closed.  I can close down the program to see what happens for my tests.  If I disable both programs at startup, I would have to manually execute both of them probably to be fully functional with my printer.

By the way, this second program in not on the web site's list.

Now, here comes the good part.  While I was in MSCONFIG I noticed two items for Music Match.  This is a program I seldom use.  I unchecked both items and restarted.   The icon reappears in the tray (must be part of the registry)  but the program won't run now unless I double click the icon.  But, low and behold, with that thing not running all the time, my shut down of Windows is much better.  Just one End Task item, and it ended on it's own and Windows Shut Down.  My problem may be over with the elimination of Music Match running while shutting down.  I will do some more testing, but so far it seems I may be able to leave the Digital Imaging Monitor as a startup task and I won't have to worry about not having full All in One functionality.

Thanks again for all of your great help.

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