rboehme4
1 Copper

Firmware Update hangs (MFP 1815dn)

I just started the update process for the firmware of my Dell MFP 1815dn. As I could not succeed with the network process (firefox does not work, IE will do), I used an USB cable. But I left the network cable plugged in as well.

Now my update process does not finish for more than one hour. The programm already told me "Update Complete!", but my printer still say:

"Downloadgrade... Download FW IMG."

What can I do, when my printer hangs?

Thanks for any solution!

Robert

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1 Reply
rboehme4
1 Copper

Re: Firmware Update hangs (MFP 1815dn)

Luckily, after 2 hours of waiting, I switched off the printer without damage.

The firmware was still the old one but I could update it afterwards.

 

Thanks,

Robert

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