H625cdw, scanner error code 062-380

I've used this printer over the last 13 months in my home office to print perhaps 15 pages total. Now, when it boots up, I get Scanner error 062-380 and it requests that I turn the power off and turn it back on again.

The message says "Contact Customer Support if the error is repeated"

As mentioned previously, the printer is 13 months old and now out of warranty - and it looks like Dell does not allow warranty extensions on printers.

I can't get past the scanner error to actually use the printer, and I am not particularly happy about my price per page ROI. ;)

Can anyone tell me what this error is? Where I can get my hands on a service manual or parts? - or even just recommend an approved repair shop in the Chicagoland area?

I cannot believe that a printer as rarely used as this one has suddenly failed for no obvious reason.