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October 26th, 2015 17:00

Help installing 2135cn printer over network

I have a 2135cn printer and am having trouble installing it over the network.

I have one desktop and three notebooks all running Windows 10.

Originally the printer was shared through the desktop, but we are having some problems and I want to have it always available whether the desktop is on or not.

I plug the Ethernet cable up from the printer to the router.

On the printer, I choose SETUP>ADMIN>Wired Network>TCP/IP

and it gives me an IP address (should I have chosen ETHERNET instead?).

In windows 10, I choose SETTINGS>DEVICES>ADD PRINTER OR SCANNER

then I have to choose 'The Printer that I want wasn't listed' by which I choose "Add a printer using TCP/IP address or hostname". I put in the correct address and it finds the printer. Then I install the drivers from a list of printers, and it says 'successful! print a test page"..

But when I try to print a test page (or print anything, for that matter) I get like one strange character per page and it does this for dozens of pages. I have to cancel the print on the printer.

What am I doing wrong? I really need to get this printer/scanner working over the network

thanks!

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October 26th, 2015 18:00

Arg, so apparently the correct driver is NOT installing. In fact, I can't find the 2135cn driver under windows 10. The desktop finds the printer and has the driver for it in the list, but none of the notebooks do. They install a "Dell Open Print Driver".. That appears to work when printing, but I don't see options for scan/copy/etc..

Where is the Windows 10 driver for the 2135cn?

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