I did not mention DSL filters, but yes I have them. The modem is connected to the computer via eithernet connection. The phone is connected to the modem thru a filter. The printer is connected to the desk top tower. The printer has no seperate connection for a phone hook up.Everything goes thru the computer. On the fax communication tag it tries to make a connection but it does not know what to look for. Dell isn't any help and neither is ISP. Thanks again
Make sure you turned on both your printer and your computer and the USB cable is properly inserted.
Ensure the computer is connected to an active analog telephone line.
Using the fax function requires a phone connection to the fax modem in your computer.
When using DSL broadband service, make sure you have a DSL filter installed on your phone cord. Contact your Internet Service Provider for more information.
Make sure your computer is not connected to the Internet by dial-up modem when trying to fax.
When using an external modem, make sure it is turned on and it is correctly connected to your computer.
PudgyOne
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30.3K Posts
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July 26th, 2008 01:00
When using DSL, everything must have a DSL Filter, phone, answering machine, faxes, etc. Everything except the DSL modem/router itself.
You may share a DSL Filter.
wall > dsl filter > splitter > multiple devices.
Your printer should have a place to plug it into the DSL filter or splitter.
Stubecat
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July 26th, 2008 02:00
PudgyOne
9 Legend
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30.3K Posts
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July 26th, 2008 03:00
The 926 manual says
Faxing ProblemsUsing the fax function requires a phone connection to the fax modem in your computer.
When using DSL broadband service, make sure you have a DSL filter installed on your phone cord. Contact your Internet Service Provider for more information.
Make sure your computer is not connected to the Internet by dial-up modem when trying to fax.