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October 4th, 2009 08:00

How to scan in using 924?

I have a 924 AIO and Vista. I'm able to print, copy.

I also see the two profiles under control panel - 924: Documents, Images.

I'd like to scan in, but I believe I need a Dell software before doing so.

Is it AIO Center? If so, where do I download it specifically for 924? (I do not have my CD anymore.)

If other Dell supported software, please specify where to download.

Regards, Ramin

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30.3K Posts

October 4th, 2009 14:00

Ramin,

 

Below are the instructions. When you get to the part about the printer disk, you'll have to use an OCR Program from the internet. I have tried Simple OCR before and it should work for you.

 

Please follow the instructions below and then tell me what happens.

 

First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.

 

Disconnect your printer.

 

Download and run this patch to completely remove the printer from your computer. Run the patch, a MUST on Vista machines, until it prompts you to restart your computer.

 

Restart your computer.

 

Download the proper drivers.

 

XP Drivers


Vista 32-bit Drivers

 

Vista 64-bit Drivers.

 

 

All other drivers


 

Install the proper drivers.(ONLY install the drivers you need) You'll be prompted when to connect your printer(powered on)

 

 

As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.

 

Scanning

 

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

 

Scanning wirelessly, use the scan buttons on the printer.

 

Also try reading...

 

Update list of applications to send scans to

 

 

Rick

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