1 Message

November 3rd, 2014 15:00

I was having the same problem with an 1130 mono laser printer. 
Try the following

1. Change the USB cable

2. Do not plug into a USB hub (this was my problem). Plug directly into a USB port on the motherboard

3. Do not use a USB 3 port. 

1 Message

October 13th, 2014 16:00

I have had the same problem, often happens when printing from pdf. I reinstalled drivers and updated firmware but not sure if it's fixed or not.

2 Posts

October 19th, 2014 13:00

Have same problem on two B1160w printers, one on Windows 7 (wireless) and one on brand new Dell desktop windows 8.1 with USB cable..

Same problem after uninstalling all old drivers and installing latest drivers (V1.11) and updated firmware A04_V3.70.01.09 

1 Message

October 27th, 2014 12:00

We are having this same issue with all of ours we have about 20 - anyone find a solution?

2 Posts

November 9th, 2014 18:00

I later found, the printer prints a page indicating an error with the data received. Changing the USB cable to a shorter cable as BENGFER noted resolved the problem on one printer. I stopped using the one connected to WI-FI and will return. This printer is trouble: should not have to worry about a USB cable, using a Hub or USB 3 port,

1 Message

August 24th, 2022 21:00

Dear Mr. Bengfer,

I am connecting my printer to my laptop, my laptop only has a USB 3.0 hub, Kindly advise.

 

Laptop Specifications : Lenovo IdeaPad 

Printer : SAMSUNG SCX-4623

I have attached an image of the USB information under " Device Manager" for your reference.Mr Benfenger.PNG

 

Best Regards,

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