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My Dell V313 keeps saying there is a paper jam, but the roller doesn't seem to be pulling the paper in.
This just started. I didn't do anything to the printer. This is the second V313 that this has happened to. There is a paper jam error message. The problem seems to be that the paper is not being pulled into the printer. How can I fix this?
PudgyOne
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May 28th, 2011 05:00
hlywdgurl,
Does you printer have a duplexer? If so, did you try taking the back off and remove any stuck documents in the printer?
Rick
hlywdgurl
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May 29th, 2011 21:00
No duplexer on the back. Thanks though.