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June 15th, 2013 06:00
NOT ABLE to scan using V725W---
We are NOT able to scan using the above printer...
We have viewed the forum docs, downloaded the most recent driver, checked the USB cable (which is fine), rebooted computer (twice), and are STILL unable to create a scan profile--unable to scan any type of document.
SOMEONE needs to address and do more than ask for my credit card number so they can explain to me how to read a printer/computer menu and reboot again!!
Now--if anyone has any type of productive work-around's, or how to fix this please reply! Thank you-- and, thank you Dell, for my nice expensive doorstop!
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zbestwun2001
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June 15th, 2013 08:00
Please post this issue in the Peripheral's Forum... we don't do tech support in this forum here.
Thanks
Zb1
PudgyOne
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June 16th, 2013 13:00
Henry2129,
Do you have the OCR Program installed?
Start, all programs, ABBYY FineReader 6.0 Sprint, ABBYY FineReader 6.0 Sprint
Try reading...
Troubleshooting Setup for the Dell 525w and 725w AIO Inkjet Printers
Troubleshooting Network Problems on the Dell V525w and V725w AIO Inkjet Printers
Troubleshooting Print Quality for the Dell V525w and V725w AIO Inkjet Printers
Remember virus programs and firewalls will block communications.
Rick