I have had the same problem the past 3 weeks with my Dell 2130cn printer. Dell support was absolutely NO HELP.
After playing around with this for hours, I finally changed a setting under the Advanced tab in the printer properties to "Print directly to the printer"
Control Panel > Printers > right click on the Dell Printer > Select Properties
Go to the Advanced tab and click the radio button next to Print directly to the printer
Your properties may be different since its a different printer but find that option in your properties and see if that works for you.
cdixonsu
5 Posts
0
August 20th, 2009 19:00
I have had the same problem the past 3 weeks with my Dell 2130cn printer. Dell support was absolutely NO HELP.
After playing around with this for hours, I finally changed a setting under the Advanced tab in the printer properties to "Print directly to the printer"
Control Panel > Printers > right click on the Dell Printer > Select Properties
Go to the Advanced tab and click the radio button next to Print directly to the printer
Your properties may be different since its a different printer but find that option in your properties and see if that works for you.
Thanks,
Candice