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Print cartridge missing error
My son’s friend I just got a new notebook Inspiron E1505 computer from Dell and it came with the Dell 725 inkjet printer.
The final step of the driver setup in windowsXP is to print a test page.
The printer indicated a missing cartridge… The cartridge was present however and I made sure there was no left over tape on the cartridge
I reinserted the cartridge with no change..
I uninstalled the driver.. shut down the printer and unplug the USB cable
Then I reinstalled the driver, connecting the printer when prompted and no changed…
I downloaded the Dell web based driver for this printer (725), unistalled the driver again and installed this downloaded driver…still getting a print cartridge missing error
I called Dell Tech and they had me wipe of the bottom of the cartridge with a damp paper towel, then dry the cartridge… Also I was told to wipe off the printer cartridge connection with a dry q-tip
No change… still get print cartridge missing error….
After unistalling/installing the driver a few more times… the printer completed a Dell driver test page…
After powering down and powering up the printer and PC… I get the missing cartridge error again…
I am stumped and would appreciate an help
Thanks
Sparky_dave
The final step of the driver setup in windowsXP is to print a test page.
The printer indicated a missing cartridge… The cartridge was present however and I made sure there was no left over tape on the cartridge
I reinserted the cartridge with no change..
I uninstalled the driver.. shut down the printer and unplug the USB cable
Then I reinstalled the driver, connecting the printer when prompted and no changed…
I downloaded the Dell web based driver for this printer (725), unistalled the driver again and installed this downloaded driver…still getting a print cartridge missing error
I called Dell Tech and they had me wipe of the bottom of the cartridge with a damp paper towel, then dry the cartridge… Also I was told to wipe off the printer cartridge connection with a dry q-tip
No change… still get print cartridge missing error….
After unistalling/installing the driver a few more times… the printer completed a Dell driver test page…
After powering down and powering up the printer and PC… I get the missing cartridge error again…
I am stumped and would appreciate an help
Thanks
Sparky_dave
Chris Beck
20 Posts
0
August 18th, 2006 02:00
sparky_dave
3 Posts
0
August 18th, 2006 19:00
Thanks for the reply... Dell is sending a replacement printer and cartridge.... I haven't seen this kind of error before....
As a side note.. Is it looking for a "Dell" cartridge, which I had used, or could this printer use a lexmark #1 cartridge as that is the manufacturer?
thanka,
sparky
Chris Beck
20 Posts
0
August 20th, 2006 17:00
sparky_dave
3 Posts
0
August 20th, 2006 18:00
Than you for the informative reply...
Dell just called to say they were shipping a new printer and cartridge... great!!!
I hadn't thought about the firmware being dell cartridge "sensitive", but in todays market it makesperfect sense (or is it cents?)
when it runs out of ink it may be time to buy a a $25 dollar printer...or consider an all in one (my suggestion)
thanks
sparky